What is Embroidery?
How do I know how many stitches are in my design?
Send your image along with information about your order (amount of pieces you plan on doing, time you need it by, etc) to [email protected] subject RFQ (Request for Quote); you will receive a response within 24 – 48 hours of your submission either with the stitch count, or advising you that more time is needed in order to have our digitizer ‘trace’ it for accuracy in stitch count.
Can I provide the Embroidery Tape?
Absolutely, but if you do, it must be requested on your Purchase Order and we cannot be held responsible for how it sews. A swatch will be sewn out, and a picture of the proof will be emailed for you to approve. Should any corrections/adjustments be needed, you need to let us know at the time of proofing. Tape edits are $25.00. If you need to touch and feel the swatch, let us know and it will be mailed to you.
Do you do Patches?
Unfortunately not. We are a direct embroiderer only. Should you need a custom patch done, please contact us for other options.
What is your turn around time for Embroidery?
Our Turnaround Time for Embroidery is between 3-5 Business Days for standard orders, unlike other embroiderers that offer 7-10 business days. We do offer rush services depending on the complexity of the job. Although every order is different, we do our best meet your deadline needs.
Although our minimum order for Embroidery is 12 pieces, we do offer exceptions for personalized items such as work shirts and jackets, etc.
Do you do your own Digitizing?
Yes, we offer the highest quality in-house digitizing services available. We can take your logo and create a custom digitized logo in no-time.
Can I Provide the Embroidery File(s)?
Absolutely! Feel free to send us whatever files you may have. However, we must do a sample sew-out patch to ensure file is correct before production on the merchandise. Should your file need editing, we charge $25 to make the necessary modifications.
What is the maximum size you can embroider?
We have the capability to embroider 11” wide by 11” tall. This comes in handy for the backs of jackets and/or sports team jerseys, etc.